Aged care home
Lutheran Services - Orana
24 MacDiarmid Street, Kingaroy QLD 4610. Run by Lutheran Services.
About this home
Written by AI from our factsLutheran Services - Orana is a residential aged care home in Kingaroy, a regional area in the South Burnett council area of Queensland. The home has 94 places and is run by Lutheran Services, a church-based organisation. Families should ask the operator for room prices.
What this is based on
An AI model wrote these sentences from facts in the government's service list. When the model wrote them, a program checked that each sentence used only those facts, with no prices and no opinions. Each time this page is shown, every number in them, and whether they say the operator publishes room prices, is checked again against this page, and a sentence that no longer matches is left out.
- Sentence 1 uses: home name, suburb, remoteness, council area, state
- Sentence 2 uses: places, operator, type of organisation (ABN register)
- Sentence 3 uses: whether room prices are published
What the photos show
Read by two AI models that had to agree-
Outdoors
The operator's photos show outdoor space: garden beds.
Based on the operator's photos. Two AI models looked at them separately and we show only what both saw. A feature not listed here may simply not be in the photos: ask the home.
Room prices
Ask the operator for prices
The operator's page for this home names its rooms but not their prices. Call and ask for the price list.
Every home must give you its room prices, including the daily payment for each room.
About how much a day
EstimateBefore the room price
$68.93 to $200.53
a day, plus the room · about $2,097 to $6,099 a month
Work it out for her- Basic daily fee Set by government $68.93 Everyone pays it. Set by the government for every home.
- Room, as a daily payment (DAP) Ask the home ? Ask the home for its room prices. Some people with low means pay a smaller, government-set amount.
- Hotelling supplement Depends on means $0.00 to $22.15 Depends on income and assets: nothing for some, up to the most shown.
- Non-clinical care contribution Depends on means $0.00 to $109.45 Depends on income and assets. Stops after $140,653 in total or four years.
- Optional extras (higher everyday living fee) Only if agreed Not published Offered here ("Make My Day Higher Everyday Living Fee (HELF)"). Its price is not published. It is optional, can only be agreed after moving in, and can be cancelled. Your rights
An estimate, not a quote. Government fees are from the Schedule of fees and charges for residential care from 20 September 2026 (in force from 20 Sep 2026), health.gov.au. Means-tested fees are set by Services Australia after it assesses income and assets.
What it costs each month
Once you have a room price from the home, the calculator turns it into a monthly figure with every part shown.
Open the calculatorQuestions to ask on your visit
Lutheran Services - Orana, 24 MacDiarmid Street, Kingaroy QLD 4610
The 15 questions families ask most before choosing a home. We have filled in 6 from what we hold; the rest only the home can answer.
Daily life
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What does a typical day look like here? Can we see this month's activity calendar, and do most residents join in?
Families most want to know how their parent will spend the day, and whether activities really happen. Recommended by Dementia Australia, 8 questions to ask
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Can we see this week's menu and come for a meal? How are soft diets, diabetes and cultural or religious diets handled?
Food is the most common daily complaint; a menu and a meal tell you more than a brochure. Recommended by CHOICE, choosing aged care
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Do any carers on the floor speak her language?
People with dementia often return to their first language. Recommended by CHOICE, choosing aged care
Care and staff
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How many carers and registered nurses are on each shift, day, night and weekend? Is a registered nurse on site at all times?
What we found The home's page says: “Enjoy peace of mind with 24-hour nursing staff, aged care specialists, dementia and respite care.” Ask how that works on each shift. The operator's page for this home, 9 Nov 2026
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How many staff are permanent, and how often are agency staff used? Will the same carers look after her?
Families say continuity of carers matters more than the building. No public source has these figures. Recommended by CHOICE, choosing aged care
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Who is our main contact, and how quickly will you tell us after a fall, an illness or a change in her care?
Agree this before she moves in. Recommended by Dementia Australia, 8 questions to ask
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Do you care for people with advanced dementia, including changed behaviour? Is there a secure area, and can we see it?
What we found Cares for people living with dementia; no separate unit mentioned. Ask whether that includes the stage she is at. The operator's page for this home, 9 Nov 2026
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Does a GP visit regularly? Can she keep her own GP, and who covers nights and weekends?
What we found The home's page says: “Regular visits from local GPs” Ask how that works on each shift. The operator's page for this home, 9 Nov 2026
Money
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What does the room we want cost, as a lump sum or a daily payment?
Each room has one price you can pay either way. Recommended by OPAN, your rights checklist
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What will she pay each day in total, with the basic daily fee and the means-tested fees?
The room price is only part of the bill. Recommended by OPAN, your rights checklist
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Do you charge a higher everyday living fee or for extras such as Wi-Fi, outings or hairdressing? What does it include, and can she say no?
What we found A higher everyday living package is offered; its price is not published. Ask for it in writing. The operator's page for this home, 9 Nov 2026
Moving in
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Is a room free now? How long is the wait, and can she stay on your list if she takes a place elsewhere first?
No public list shows vacancies as they change. Recommended by Dementia Australia, 8 questions to ask
Visiting
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What are the visiting hours? Can we come early or stay late, bring children or a pet, and what happens to visits during an outbreak?
What we found Visiting GPs are arranged; nursing or care staff 24/7 (registered nurse not stated). The home's own page, 9 Nov 2026
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How will we get there? Is there public transport nearby, and is visitor parking free?
Dementia Australia advises putting how easy it is to visit ahead of the size of the room. Recommended by Dementia Australia, choosing a home
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Can we see your latest Quality and Safety Commission report, and how do you handle complaints?
What we found Search the Commission's reports. My Aged Care shows its star rating. Aged Care Quality and Safety Commission
Send these with your enquiry
Tick the questions you want answered and add them to your enquiry. Our team reads every enquiry and replies by email. We do not contact the home for you, and your details are not passed to it.
Calling and visiting
The operator's enquiry line This home's page gives no direct number.
1800 960 433Is there a room free? No public list shows vacancies as they change. Call 1800 960 433 to ask, or book a visit and ask then.
What the operator's website says
Rooms and bathrooms
Every room listed has its own ensuite
"Single room + private ensuite."
Dementia care
Cares for people living with dementia; no separate unit mentioned
"Enjoy peace of mind with 24-hour nursing staff, aged care specialists, dementia and respite care."
Optional extras (HELF)
"Make My Day Higher Everyday Living Fee (HELF)" offered
Price: not published. Ask the home for it in writing. Your rights
From lutheranservices.org.au, read 9 Nov 2026. Quotes are the operator's own words. Websites can be out of date, so confirm anything that matters with the home.
Everyday life and visiting
Visiting and care
Visiting GPs are arranged; nursing or care staff 24/7 (registered nurse not stated).
Regular visits from local GPs
In the operator's words, from the home's own page, read 9 Nov 2026 · See it. Not stated is not the same as no: ask the home.
Nearby
- Supermarketnone recorded within 1 km17 min walk
- Small grocery1 within 1 km12 min walk
- Pharmacy1 within 1 km9 min walk
- GP or clinicnone recorded within 1 km15 min walk
- Park or garden6 within 1 km5 min walk
- Cafénone recorded within 1 km15 min walk
- Hospital3 within 1 km7 min walk
- Emergency department0.6 km
Nearest of each and how many within 1 km, as recorded in © OpenStreetMap contributors, ODbL, 8 Nov 2026. GP and clinic counts are what OpenStreetMap records, so there may be more. See them
Where it is
Around the home
What a visit or an outing looks like from here. Walking times are at a gentle 4 km an hour, in a straight line, so allow a little more.
Health care
- Kingaroy Hospital Hospital · Emergency department 10 min walk
- Kingaroy Hospital Hospital 7 min walk
- Hospital 9 min walk
- GP or medical clinic 15 min walk
- GP or medical clinic 1.3 km
- Pharmacy 9 min walk
Getting there
Getting out
- Carroll Park Park or garden 5 min walk
- Apex Park Park or garden 5 min walk
- Busy Bee Café 15 min walk
- Supermarket 17 min walk
- Moonya Street Store Small grocery or convenience store 12 min walk
- Place of worship 10 min walk
Places: © OpenStreetMap contributors, ODbL, read 8 Nov 2026. Only what OpenStreetMap records: a place it does not record may still be there. GP and clinic names are not shown. Check opening hours and access before you go.
Care and quality
Star rating, care minutes and auditsWe are waiting on written permission from the Department of Health, Disability and Ageing and the Aged Care Quality and Safety Commission to show these here, so for now see them on the official sites.
Search the Commission site Star rating on My Aged Care
My Aged Care has no fixed address for each home's page: choose "Aged care homes" and search for Lutheran Services - Orana (4610).
Who runs it
- Type
- Religious organisation
- Places at this home
- 94
Lutheran Services runs 11 other homes in the government list. See them all
Families' experiences
No reviews yet. Reviews are read by a person before they appear here.
Share your family's experienceTakes about five minutes. Nothing appears until a person has read it.
Ask about a place at Lutheran Services - Orana
Tell us a little about who the place is for. Your enquiry is stored with AgedCareClear and our team is emailed that it arrived; it is not sent to the home. If we can help, we reply to the email you give. We will never sell your details. How we handle them.
Sources for this page
- ABN Lookup, Australian Business Register. CC BY 3.0 AU
- Aged care service list: 30 June 2026 (Australia), Department of Health, Disability and Ageing, via GEN Aged Care Data (AIHW). CC BY 4.0
- OpenStreetMap: hospitals, clinics, transport, parks and shops near each home, OpenStreetMap contributors. Open Database Licence (ODbL) 1.0