Aged care home
Estia Health Figtree
12 Suttor Place, Figtree NSW 2525. Run by Estia Health.
Photos from the operator's website. See the operator's page
About this home
Written by AI from our factsEstia Health Figtree is in Figtree, in a major city, and is operated by Estia Health, a private company. The home has 120 places, and the operator publishes its room prices.
What this is based on
An AI model wrote these sentences from facts in the government's service list. When the model wrote them, a program checked that each sentence used only those facts, with no prices and no opinions. Each time this page is shown, every number in them, and whether they say the operator publishes room prices, is checked again against this page, and a sentence that no longer matches is left out.
- Sentence 1 uses: home name, suburb, remoteness, operator name, type of organisation (ABN register)
- Sentence 2 uses: places, whether room prices are published
What the photos show
Read by two AI models that had to agree-
Outdoors
The operator's photos show outdoor space: garden beds.
-
Shared spaces
Shared spaces in the operator's photos include an activity room and a dining room.
Based on the operator's photos. Two AI models looked at them separately and we show only what both saw. A feature not listed here may simply not be in the photos: ask the home.
Room prices
Each room has one price. Pay it as a refundable lump sum, as a daily payment, or part of each: which to choose. From November 2025 the home keeps 2% a year of a lump sum for up to five years (RAD retention); old and new rules.
- Lowest room price
- $403,000
- Companion room, price for each person sharing
- Highest room price
- $550,000
- Single room
- Daily payment instead, from
- $93.96 a day
- Companion room, price for each person sharing
Read by AI, checked word for word Tap any price to see the exact words on Estia Health's page.
| Room | Lump sum (RAD) | or daily payment (DAP) |
|---|---|---|
| Companion room The price is for each person sharing Same name, 1 of 2: ask the home what differs (size, outlook or floor) |
Show the words on the operator's page this number was read from
Lump sum (RAD) · Companion room Refundable Deposit (RAD) per person: $403,000 Under the heading The operator's page is the final word; prices change. An AI model read this figure from the operator's page. A program then checked, word for word, that the quote above is on the page, sits under this room's name, and contains this exact figure. |
Show the words on the operator's page this number was read from
Daily payment (DAP) · Companion room Or Daily Payment (DAP) per person: $93.96 Under the heading The operator's page is the final word; prices change. An AI model read this figure from the operator's page. A program then checked, word for word, that the quote above is on the page, sits under this room's name, and contains this exact figure. |
| Companion Room The price is for each person sharing Same name, 2 of 2: ask the home what differs (size, outlook or floor) |
Show the words on the operator's page this number was read from
Lump sum (RAD) · Companion Room Refundable Deposit (RAD) per person: $439,000 Under the heading The operator's page is the final word; prices change. An AI model read this figure from the operator's page. A program then checked, word for word, that the quote above is on the page, sits under this room's name, and contains this exact figure. |
Show the words on the operator's page this number was read from
Daily payment (DAP) · Companion Room Or Daily Payment (DAP) per person: $102.35 Under the heading The operator's page is the final word; prices change. An AI model read this figure from the operator's page. A program then checked, word for word, that the quote above is on the page, sits under this room's name, and contains this exact figure. |
| Single room |
Show the words on the operator's page this number was read from
Lump sum (RAD) · Single room Refundable Deposit (RAD) per person: $550,000 Under the heading The operator's page is the final word; prices change. An AI model read this figure from the operator's page. A program then checked, word for word, that the quote above is on the page, sits under this room's name, and contains this exact figure. |
Show the words on the operator's page this number was read from
Daily payment (DAP) · Single room Or Daily Payment (DAP) per person: $128.23 Under the heading The operator's page is the final word; prices change. An AI model read this figure from the operator's page. A program then checked, word for word, that the quote above is on the page, sits under this room's name, and contains this exact figure. |
From Estia Health's own price page. Checked on 7 Nov 2026; the page gives no price date.
The operator's page is the final word. It may list rooms, prices or fees we could not read, and prices change. Check Estia Health's page
How these prices were read
An AI model read the operator's page and listed each room with its maximum lump sum and daily payment. A program then kept a figure only if the exact words it came from are on the page, under that room's name, and contain that figure. A second model rechecks a sample, and any disagreement keeps a list off this site until a person looks.
A daily payment the operator neither prints nor works out in its own price calculator is shown as not published; we never work one out ourselves. A list more than a year old is not shown.
Rooms are listed as the operator lists them. Two rooms with the same name and different prices stay as two rows.
Next to the homes nearby
Every room price at Estia Health Figtree and the 4 nearest homes with a published price list, on one scale. Estia Health Figtree is highlighted.
What would the companion room cost each month, with the basic daily fee?
Open the calculatorAbout how much a day
EstimateCheapest room, all paid by the day
$162.89 to $294.49
a day · about $4,955 to $8,957 a month
Work it out for her- Basic daily fee Set by government $68.93 Everyone pays it. Set by the government for every home.
- Room, as a daily payment (DAP) Operator's price $93.96 The companion room at $403,000, paid all by the day at 8.51% a year. A lump sum lowers it; some people with low means pay less.
- Hotelling supplement Depends on means $0.00 to $22.15 Depends on income and assets: nothing for some, up to the most shown.
- Non-clinical care contribution Depends on means $0.00 to $109.45 Depends on income and assets. Stops after $140,653 in total or four years.
- Optional extras (higher everyday living fee) Only if agreed Not published Offered here ("Higher Everyday Living"). Its price is not published. It is optional, can only be agreed after moving in, and can be cancelled. Your rights
An estimate, not a quote. Government fees are from the Schedule of fees and charges for residential care from 20 September 2026 (in force from 20 Sep 2026), health.gov.au. The room is the operator's own price, checked 7 Nov 2026. Means-tested fees are set by Services Australia after it assesses income and assets.
What it costs each month
Paying the whole room by daily payment, plus the basic daily fee. The top of each range adds the most the means test can charge. Pick a room to change the lump sum, add income and assets, and see what happens to the lump sum over five years.
Questions to ask on your visit
Estia Health Figtree, 12 Suttor Place, Figtree NSW 2525
The 15 questions families ask most before choosing a home. We have filled in 8 from what we hold; the rest only the home can answer.
Daily life
-
What does a typical day look like here? Can we see this month's activity calendar, and do most residents join in?
Families most want to know how their parent will spend the day, and whether activities really happen. Recommended by Dementia Australia, 8 questions to ask
-
Can we see this week's menu and come for a meal? How are soft diets, diabetes and cultural or religious diets handled?
Food is the most common daily complaint; a menu and a meal tell you more than a brochure. Recommended by CHOICE, choosing aged care
-
Do any carers on the floor speak her language?
People with dementia often return to their first language. Recommended by CHOICE, choosing aged care
Care and staff
-
How many carers and registered nurses are on each shift, day, night and weekend? Is a registered nurse on site at all times?
What we found The home's page says: “The home is managed by our Residential Aged Care Manager who oversees the running of the aged care home to ensure residents have the best experience possible, with our Care Director leading a skilled...” Ask how that works on each shift. The operator's page for this home, 7 Nov 2026
-
How many staff are permanent, and how often are agency staff used? Will the same carers look after her?
Families say continuity of carers matters more than the building. No public source has these figures. Recommended by CHOICE, choosing aged care
-
Who is our main contact, and how quickly will you tell us after a fall, an illness or a change in her care?
Agree this before she moves in. Recommended by Dementia Australia, 8 questions to ask
-
Do you care for people with advanced dementia, including changed behaviour? Is there a secure area, and can we see it?
What we found Cares for people living with dementia; no separate unit mentioned. Ask whether that includes the stage she is at. The operator's page for this home, 7 Nov 2026
-
Does a GP visit regularly? Can she keep her own GP, and who covers nights and weekends?
Doctors' visits vary widely between homes. Recommended by CHOICE, choosing aged care
Money
-
What does the room we want cost, as a lump sum or a daily payment?
What we found Room prices $403k to $550k on the operator's price list, or $93.96 to $128.23 a day. The operator's price list, 7 Nov 2026
-
What will she pay each day in total, with the basic daily fee and the means-tested fees?
What we found About $162.89 to $294.49 a day for the cheapest room, all paid by the day: our estimate, worked out below. Our estimate from the operator's price and the government's rates, 11 Nov 2026
-
Do you charge a higher everyday living fee or for extras such as Wi-Fi, outings or hairdressing? What does it include, and can she say no?
What we found A higher everyday living package is offered; its price is not published. Ask for it in writing. The operator's page for this home, 7 Nov 2026
Moving in
-
Is a room free now? How long is the wait, and can she stay on your list if she takes a place elsewhere first?
No public list shows vacancies as they change. Recommended by Dementia Australia, 8 questions to ask
Visiting
-
What are the visiting hours? Can we come early or stay late, bring children or a pet, and what happens to visits during an outbreak?
What we found Nursing or care staff 24/7 (registered nurse not stated). The home's own page, 7 Nov 2026
-
How will we get there? Is there public transport nearby, and is visitor parking free?
What we found Bus stop (Illawarra Hospital Gibsons Rd Near Suttor Pl) 3 minutes' walk. About 152 minutes from Sydney Town Hall by public transport on a weekday morning, 170 on a Sunday. Transport for NSW timetable (GTFS), 10 Nov 2026
-
Can we see your latest Quality and Safety Commission report, and how do you handle complaints?
What we found Search the Commission's reports. My Aged Care shows its star rating. Aged Care Quality and Safety Commission
Send these with your enquiry
Tick the questions you want answered and add them to your enquiry. Our team reads every enquiry and replies by email. We do not contact the home for you, and your details are not passed to it.
Calling and visiting
This home's own number
02 4271 6855Operator's central line: 1300 682 833.
Is there a room free? No public list shows vacancies as they change. Call 02 4271 6855 to ask, or book a visit and ask then.
What the operator's website says
Rooms and bathrooms
Rooms listed share a bathroom
- Single room: shared bathroom
- Companion room: shared room, its ensuite shared by the people in it
- Companion room: shared bathroom
"Single room Shared bathroom"
Dementia care
Cares for people living with dementia; no separate unit mentioned
"offer dementia and palliative care services"
Optional extras (HELF)
"Higher Everyday Living" offered by the operator
3 levels: Enhanced Essentials, Enhanced Community, Enhanced Signature.
Includes meals with more variety; additional snacks; outings and shared entertainment; meals and snacks with more variety; premium beverages; weekly high tea events; and more.
Price: not published. Ask the home for it in writing. Your rights
Listed on the operator's website for its homes; check this home offers it.
From estiahealth.com.au, read 7 Nov 2026, and its extras page. Quotes are the operator's own words. Websites can be out of date, so confirm anything that matters with the home.
Everyday life and visiting
Visiting and care
Nursing or care staff 24/7 (registered nurse not stated).
The home is managed by our Residential Aged Care Manager who oversees the running of the aged care home to ensure residents have the best experience possible, with our Care Director leading a skilled nursing team rostere...
In the operator's words, from the home's own page, read 7 Nov 2026 · See it. Not stated is not the same as no: ask the home.
Getting there by public transport
152 min from Sydney Town Hall, weekday
170 min on a Sunday
Bus stop: Illawarra Hospital Gibsons Rd Near Suttor Pl, 3 min walk
Bus stop (Illawarra Hospital Gibsons Rd Near Suttor Pl) 3 minutes' walk. About 152 minutes from Sydney Town Hall by public transport on a weekday morning, 170 on a Sunday.
Door to door, the median of 24 trips leaving 10:00 to 11:55, timetable of 10 Nov 2026. Timetable data: Transport for NSW. Licence: CC BY 4.0 · Licence.
Nearby
- Supermarketnone recorded within 1 km1.3 km
- Small grocerynone recorded within 1 km1.3 km
- Pharmacynone recorded within 1 km17 min walk
- GP or clinicnone recorded within 1 km3.2 km
- Park or garden6 within 1 km5 min walk
- Café2 within 1 km12 min walk
- Hospital1 within 1 km1 min walk
- Emergency department3.3 km
Nearest of each and how many within 1 km, as recorded in © OpenStreetMap contributors, ODbL, 8 Nov 2026. GP and clinic counts are what OpenStreetMap records, so there may be more. See them
Where it is
Around the home
What a visit or an outing looks like from here. Walking times are at a gentle 4 km an hour, in a straight line, so allow a little more.
Health care
- Wollongong Hospital Hospital · Emergency department 3.3 km
- Figtree Private Hospital Hospital 1 min walk
- Wollongong Private Hospital Hospital 3.2 km
- GP or medical clinic 3.2 km
- GP or medical clinic 4.4 km
- Pharmacy 17 min walk
Getting there
Getting out
- Govett Cres Park or garden 5 min walk
- Park or garden 8 min walk
- Chicko's Café 12 min walk
- Coles Supermarket · Coles 1.3 km
- Small grocery or convenience store 1.3 km
- Figtree Anglican Place of worship · Anglican 4 min walk
- NewDay Church Place of worship · Church of christ 7 min walk
Places: © OpenStreetMap contributors, ODbL, read 8 Nov 2026. Only what OpenStreetMap records: a place it does not record may still be there. GP and clinic names are not shown. Check opening hours and access before you go.
Care and quality
Star rating, care minutes and auditsWe are waiting on written permission from the Department of Health, Disability and Ageing and the Aged Care Quality and Safety Commission to show these here, so for now see them on the official sites.
Search the Commission site Star rating on My Aged Care
My Aged Care has no fixed address for each home's page: choose "Aged care homes" and search for Estia Health Figtree (2525).
Who runs it
- Operator
- Estia Investments Pty Ltd
- Type
- Private company
- Places at this home
- 120
Estia Health runs 96 other homes in the government list. See them all
See it side by side
Homes nearby with prices
- Catholic Healthcare Villa Maria Centre 1.7 km away · $560k to $610k Compare
- Uniting Farmborough Unanderra 2.9 km away · $520k to $750k Compare
- HammondCare - Horsley 9.4 km away · $755k Compare
- Uniting Elanora Shellharbour 14.3 km away · $720k Compare
Families' experiences
No reviews yet. Reviews are read by a person before they appear here.
Share your family's experienceTakes about five minutes. Nothing appears until a person has read it.
Ask about a place at Estia Health Figtree
Tell us a little about who the place is for. Your enquiry is stored with AgedCareClear and our team is emailed that it arrived; it is not sent to the home. If we can help, we reply to the email you give. We will never sell your details. How we handle them.
Sources for this page
- ABN Lookup, Australian Business Register. CC BY 3.0 AU
- Aged care service list: 30 June 2026 (Australia), Department of Health, Disability and Ageing, via GEN Aged Care Data (AIHW). CC BY 4.0
- OpenStreetMap: hospitals, clinics, transport, parks and shops near each home, OpenStreetMap contributors. Open Database Licence (ODbL) 1.0
- Providers' own published room prices , Each home's operator (website or price list). Prices are facts the law requires providers to publish. The documents stay the provider's copyright, so we restate prices and link the document.